Privacy Policy

We at Envylash, respect your privacy. The trust you place in us is valuable to us. Be assured that we are committed to protecting your personal information.

Information We Collect:
We may collect your name, contact details, delivery address, and payment information when you place an order or contact us.

How We Use It:
Your data is used only to:

Process and deliver your orders

Provide updates or special offers. (only if you wish to)

Improve our products and online experience

Data Protection:
All customer details are handled with care and protected using secure encryption technology. We never sell or share your data with unauthorized third parties.

Your Control:
You may request to modify or delete your information anytime by writing to privacy@envylash.in 

“Your trust is the glow we value most.”

Shipping Policy

Our goal is to make your Envylash experience smooth, reliable and dependable.

Order Processing:
All confirmed orders are processed within 1–2 business days.

Shipping Time:
Delivery usually takes 3–7 business days depending on your location. You’ll receive a tracking link once your order ships.

Shipping Charges:
Shipping may be free for orders above ₹999. A nominal charge applies otherwise.

Delays:
In rare cases (weather, logistics, or regional restrictions), shipping may take longer. We’ll always keep you informed.

Support:
For delivery-related questions, contact support@envylash.in with your order ID.

“From our lab to your glow — carefully delivered.”

Return & Refund Policy

Your complete satisfaction is our priority.

Eligibility for Return:
Incase you receive a damaged, defective, or incorrect product, please inform us within 7 days of delivery.

Conditions:

Products must be unopened, unused, and in original packaging.

Proof of purchase (invoice or order ID) is required.

Process:

1. Email returns@envylash.in with details and photos.

2. Our team will verify and arrange a replacement or refund as applicable.

3. Refunds are processed within 7–10 business days after approval.

Non-returnable Items:
Due to hygiene and safety, opened or used products cannot be returned.

“Your satisfaction defines our success.”

Terms & Conditions

Welcome to Envylash.com — operated by Envylash Skincare Pvt. Ltd.
By accessing or purchasing from our site, you agree to the following terms:

1. Product Use:
All products are intended for external use only. Please follow usage instructions carefully.

2. Pricing & Availability:
Prices, discounts, and availability may change without prior notice.

3. Intellectual Property:
All content, images, and materials on this site belong to Envylash and cannot be used without written consent.

4. Liability:
Envylash shall not be liable for allergic reactions or misuse of products outside the recommended guidelines.

5. Jurisdiction:
All disputes are subject to the jurisdiction of the courts in [City, India].

• Thank you for choosing Envylash — your trusted partner in radiant skincare.